Job Information

HNTB Office Business Manager in Baltimore, Maryland

What We're Looking For

The time is right to join HNTB! We are currently seeking an Office Business Manager in our Arlington, VA office that supports the DC, Maryland, Virginia and West Virginia geography.

We are looking for a strong Financial Business and Administrative Team Leader that is success and results oriented. This individual is an office champion of sophisticated business practices for one of HNTB’s largest office located in Arlington, VA with an annual operating budget that exceeds $100+ million gross revenue and fiduciary responsibility for the integrity of office financial data.

• Has proven team building capabilities, that demonstrates a sincere interest in others’ careers

• Responsible for hiring, training, organization, and on-going development and mentoring of the Business Team

• Has demonstrated ability to lead and influence without direct authority

• Client engagement to drive proactive and timely management of cash positions

• Manage annual office operating budgets & forecast process for local design and project offices

• Analyze office financial performance and variances & make recommendations for improvements and facilitate corrective actions

• Analyze and advise on management of overhead costs

• Champion early reviews of contract payment and compensation terms & gross margin analysis providing recommendations to maximize cash performance and profitability

• Manage review of contract backlog and revenue labor for accuracy in forecasting

• Develop and maintain best business practices for the office

• Understands and can perform financial project management

• Enforce Standards of performance adherence in the local office

• Lead & support training initiatives in business, financial project mgmt. and operations functional areas

• Willing to ask for help and engage and work through others across the organization.

This position reports to the Deputy Office Leader/Office Operations Manager and indirectly reports to the Division Business Manager. Responsible for hiring, training and on-going development of the project finance staff within the office of 10+ person Business Team. Manages the office operating budget and forecasting process, as well as provide analysis of monthly office performance relative to plans and budget for all functional areas. Works closely with the Office Leader and office management team to achieve the office’s performance goals of contribution and cash. Proactively and consistently champions implementation of best business practices by all office staff, including client service leaders, client service team members, department managers, project managers, and the office project business group.

Primary Focus will Include:

  • Proven ability to delegate and remain strategically focused while ensuring an assigned team follows through on all required day-to-day responsibilities

  • Proven results orientation with desire and ability to coach and mentor staff

  • Proven ability to enhance business processes to deliver improved efficiency and results

  • Proven ability to identify and resolve issues in a cross-functional fast-paced environment

  • Proven analytical skill using in Microsoft Excel

  • Knowledge of Project Management Processes

  • Effective communication skills, written and verbal

  • Proficient understanding of financial operating metrics and concepts

  • Understands how to develop, manage and maintain an annual operating budget

  • Ability to effectively problem-solve independently

Essential Responsibilities:

  • Receive, research and resolve a variety of internal and external inquiries including communicating the resolution of discrepancies to appropriate persons. Inquiries vary from issues relating to handling problem projects, financial accounting, business and financial operations, recording expenses, and researching competitor's overhead.

  • Lead all prime and sublease activities for Virginia, West Virginia and Washington, DC offices to include due diligence related to space acquisition and lease/sublease negotiation.

  • Lead all landlord/tenant relations activities for Virginia, West Virginia and Washington, DC offices.

  • Lead/oversee all build outs or modifications to leased space in coordination with the project architect and General Contractor. Lead / coordinate all phasing activities related to all internal reorganizations.

  • Lead/oversee all activities related to current or anticipated outsourcing of non-core services such as reprographics (ABC Imaging). HNTB district contact with all vendors for FFE or goods and services.

  • Manage all telecommunications support requirements for offices.

  • Lead all facilities support and requirements for office in Virginia, West Virginia and Washington, DC. This includes standards enforcement, procurement and installation of FFE to satisfy business requirements.

  • Lead team of project administrators to support project accounting and delivery functions.

Preferred Qualifications:

  • Experience working in a multi-disciplinary A&E environment is preferred.

  • Individual must be energetic, self-directed, personally accountable and success oriented. A high level of collaboration with leadership and staff is required to fully understand the business situation, identify issues and corrective actions, and engaging others to support the business mission.


What You'll Need

Essential Responsibilities:

  • Works with office leadership to coordinate and assist in the preparation of annual business plan and operating budget (and quarterly updates) and plays active role in the evaluation and implementation of strategic initiatives. Monitors monthly results and conducts financial analysis and will work with the Office Management Team to initiate corrective actions as required to meet goals. Responsible for coordinating reporting of performance variances to contribution, earnings and cash.

  • Hires, supervises, manages, trains and mentors project finance staff. Responsible for assignment of projects and tasks and for first-level review of deliverables. Responsible for all aspects of Career Planning & Development process, including goal setting, coaching, and performance evaluation. Provide oversight of project business support for the office, including providing assistance and guidance to project management and project finance staff.

  • Coordinates office month-end reporting and revenue recognition activities. Responsible for maintaining the integrity of the financial data that result in accurate reporting and projecting of our financial results. This role serves a fiduciary responsibility to the shareholders to protect the value of the firm and to ensure that new value is created. This includes, ensuring regular and thorough project proactive reporting, maintaining accurate cost accounting through proper cost control methods, adhering to revenue recognition policy, working with office leadership and project managers to provide an accurate representation of the earnings on our projects, keeping project backlog accurate and up to date, ensuring revenue projections are current and accurate, ensuring accurate and thorough reserve reviews and reporting.

  • Supports operations in achieving 4 for 4: quality work, on time, on budget and to the client’s satisfaction on every project through high level involvement in contracting, project reporting (accurate reporting), inter-office agreements, work-at-risk, and earnings, answering complex problems, monthly project reviews and project analysis. Works directly with Project Managers and project finance staff on higher level complex projects and escalation issues to ensure appropriate delivery of contractual business obligations in the areas of Contracting, Cash Management, Subcontract management, Change management, Cost Management and Financial controls. Assist and work with Project Managers/project finance staff on collaborative basis in providing analytical conclusions as result of projects that may be at high risk. May have project analyst financial management responsibilities on projects within the office.

  • Ensure office meets/exceeds cash management goals. Includes proactive and timely management, follow-up, status reporting and resolution of cash collections and delinquent billings. Support should include financial review of contracts, JV partners, subcontractors, and vendors, performing a profitability or gross margin analysis to assess projected outcome and/or historical results. May include negotiations participation. May lead collections issues by interfacing with clients, office leadership, business staff and project managers regularly, and analyzing actual cash flows to forecast and reporting deviations. Acts as the office liaison with enterprise cash organization and fosters a positive working relationship with the group to achieve collaborative results.

  • Participates in the offices contract review and negotiations process in accordance with firm processes & policies. Champions payment and compensation term reviews and makes recommendations that maximize our cash performance. Champions gross margin performance analysis, as early as the preliminary go-no go decision-making stage, and makes recommendations for maximizing profitability.

  • Ensures office is achieving budgeted overhead expenses. Analyzes budgeted adherence of non-labor overhead and advises office management on new strategies or initiatives to more effectively manage overhead expenses and maintain sound business practices.

  • Provides leadership in developing and maintaining best business practices and standards of performance in the pertinent operational and business functional areas within the offices; including supporting training initiatives, in these areas, to the office.

  • Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree in Accounting, Business, Finance or relevant degree

  • 10 years of relevant experience

  • 4 years of people management experience

  • In lieu of education, 14 years of relevant experience and 4 years of people management experience

About Us

For more than a century, HNTB has helped deliver infrastructure solutions that best meet the unique needs of our clients. With client relationships spanning decades, we understand infrastructure life cycles and have the perspective to solve technical challenges with clarity and imagination. We are far more than a design firm. We see and help address far-reaching issues of financing, legislation, design, construction, community outreach and ongoing operations. As employee-owners committed to the highest levels of performance, we enable clients to achieve their goals and inspiring visions.

Just like we are committed to delivering for our clients, HNTB is also committed to delivering for you by offering benefits to protect the health of you and your family, help you balance family and career, and build your savings for retirement. Learn more at

HNTB Corporation is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran.

The HNTB Companies are an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law). We will provide reasonable accommodation for qualified individual with a disability where appropriate.

Work Authorization

Applicants for U.S. based positions with HNTB Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is typically not available for entry level positions.

EOE including Disability/Protected Veterans

If you need more information or special assistance for persons with disabilities or limited English proficiency, contact 816-527-2600 or