Traffic Management Center Operator II

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This opportunity, at a proficient level, ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating and responding to scheduled and unscheduled traffic incidents, congestion and travel time imbalances.

What You’ll Do:

• Operates various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.

• Monitors roadways via CCTV surveillance cameras and detection systems. Monitors all ITS devices and computer equipment associated with the system. Maintains advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.

• Utilizes traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers. Continually checks the accuracy and validity of the messages displayed on all DMS and 511. Aware of all 511 messages broadcasted on a particular system.

• Enters incident information into computer systems using traffic management software.

• Becomes familiar with the roadways and understand the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).

• Alerts operator staff to new and existing memos.

• Uses SOG to detect, dispatch, monitor, and document roadway incidents.

• Confers with partners (Road Rangers, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Districts to coordinate resources for incidents that may affect regional travel.

• Dispatches Road Rangers and assists Road Rangers with other tasks, such as phone calls, etc.

• Performs other duties as assigned.

What You’ll Need:

• High School/GED or equivalent and 1 year of experience as a Traffic Management Operator I or directly comparable experience.

What You'll Bring:

• Good communication skills – oral, writing, reports, clear communication over radio

• Good working knowledge of traffic management systems

• Good familiarity with Microsoft Word

What We Prefer:

• One year of experience operating computers, working in fast paced / quickly changing work environment.

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about EOE including disability and vet

Locations:

Fort Myers, FL