HNTB Benefits Analyst in Kansas City, Missouri
What We're Looking For
The Benefits Analyst provides solutions to employees, performs analytics and develops communications relating to employee benefits and HR. Key to this position is being responsible for managing Human Resources Solutions Center transactions and system administration as well as ensuring overall client satisfaction across the Firm. The Analyst maintains and analyzes various types of benefits information and trends from reporting tools and designs metrics to capture solutions center transactions, utilizing the information to prioritize and develop effective employee communications through multiple channels. In addition, the position is responsible for developing and administering client satisfaction surveys and for focusing on a multi-tier HR service delivery model to improve efficiencies and increase client satisfaction.
Primary Focus Will Include:
Completing benefit surveys and monitoring benefit trends
Partnering with broker and carriers to resolve complex employee issues
Ensure compliance with all state and federal laws including ACA, ERISA, HIPAA
Configure Workday to support benefit functions
Audit benefit data to ensure information is correct across plans and carriers
Preferred Qualifications and Skills:
Analytical and reporting ability
Excellent communication skills, both verbal and written
Demonstrated customer service skills
PC proficiency (MS Word, Excel, Outlook)
What You'll Need
Utilizes positive and effective communication skills and in-depth knowledge of all benefits plans, to provide timely, consistent and accurate responses to employees’ and retirees’ routine and complex questions via the HR Solutions Center. Working with clients and interacting at various levels of the organization, this position utilizes strong interpersonal skills, effective problem-solving skills and independent judgment, assisting in the interpretation of policies and plans.
Demonstrates strong analytical ability while providing analytical support and administrative oversight for HR Solutions Center and employee benefit programs. The Analyst must utilize strong technical experience with system application administration to maintain and analyze various types of transactional information and trends such as frequencies, response time and types of inquiries while keeping abreast of benefit plan and legislative changes.
Maintains employee benefits information in SharePoint, demonstrating technical aptitude to develop an impactful web-based resource center.
Utilizes information gathered from reporting and analytics to recommend and develop communications and define appropriate channels for employees to support an effective multi-tier service delivery model. Communications are developed through collaborating with the benefits team and corporate communications on making decisions for most effective and impactful communication plan.
Collaborates with other Benefits Analysts to review and define current processes, leading the effort to process map, document and improve efficiencies.
Provides complete, timely and accurate data for benefits-related surveys.
As part of the Benefits team, assists with benefits open enrollment communications and administration.
Performs other duties as assigned.
Bachelor's degree in Human Resources, Business or related area
3 years benefits experience
In lieu of education, 7 years benefits experience
Click here for benefits information: HNTB Total Rewards
Click here to learn more about EOE including disability and vet
Visa sponsorship is not available for this position.
R-05776 Full Time #NF #HumanResources
At HNTB, we are harnessing the power of collaboration and innovation to establish a new vision for the future of mobility across our country. You don’t have to look far to see our impact. For more than a century, HNTB’s spark has connected people and places, expanded opportunity, and left a lasting impact on our communities. Our culture of integrity and inclusion, combined with groundbreaking solutions, has affirmed our reputation and positioned our firm as the industry leader in delivering extraordinary value.
When you join HNTB, you are joining an employee-owned firm founded on the values of integrity, collaboration, personal accountability, respect for others, and the development of all employees. We are committed to the continual improvement of an inclusive and diverse workplace. We encourage our employees to bring their whole and authentic selves to work, provide them a meaningful welcoming environment where they are valued, celebrated and respected. Diversity of thought and unique perspectives drives innovation, engagement and retention, which makes HNTB better and brings value to our clients and our communities.
HNTB is an Affirmative Action and Equal Opportunity Employer .
HNTB does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, genetic information, citizenship status, or other status protected by law. We will provide reasonable accommodations for qualified individuals with a disability where appropriate.
In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States (if the position is or will be one which is subject to U.S. law).
Verification of employment eligibility will be required at the time of hire. Visa sponsorship is typically not available for entry level positions.
HNTB participates in E-Verify
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