Job Information
HNTB Customer Service Processing Technician I in Raleigh, North Carolina
What We're Looking For
Are you interested in being part of a fast-paced team that focuses on providing safe and efficient routing for the trucking/transportation industry? We're seeking a Customer Service Processing Technician I. This is a customer service-focused position located on-site at the North Carolina Department of Transportation (NCDOT) Oversize/Overweight Permit Unit in Garner, North Carolina.
Primary Focus Will Include:
Providing excellent customer service
Utilizing mapping and other software applications
Processing permit applications for NCDOT Oversize/Overweight Permit Unit
Hourly rate:
Starting rate is $20/hr with the opportunity to advance.
What You’ll Do:
Evaluates the state highway system infrastructure for proposed routing of specialty vehicles requiring permits such as oversize and/or overweight trucks.
Utilizes mapping and other software applications to analyze and evaluate maps, bridge weight, and clearance data. Interprets truck route ordinance and establishes safe routing for vehicle/vehicle combinations in partnership with industry professionals.
Processes transportation permit applications for appropriate agency.
Maintains up-to-date training for Purchase Card Industry (PCI) standards.
Performs other duties as assigned
What You’ll Need:
- High School Diploma/GED or equivalent
What We Prefer:
Excellent customer service skills
Experience with mapping or routing software
Excellent written and verbal skills
Additional Information
Click here for benefits information: HNTB Total Rewards
Click here to learn more about EOE including disability and vet
Visa sponsorship is not available for this position.
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Locations:
Raleigh, NC (Raleigh Field)
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NOTICE TO THIRD-PARTY AGENCIES:
HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.
Job Type: Regular
Full/Part Time: Full time
Job Category: Technical Group
ReqID: R-19862